Ek dashboard me sab powers
ReviewMitra me wo sab features hain jo Western tools ₹35,000/month me dete hain. Hum ₹499 me dete hain — kyunki Indian MSME ka budget alag hai.
Multi-Platform Review Sync
Google Business Profile, Facebook Page, aur Justdial — teenon platforms ke reviews ek unified inbox me. Real-time webhook sync (Google + FB) aur scheduled scraping (Justdial).
- Google OAuth integration
- Facebook Graph API
- Justdial URL-based scraping
- Every 15-min auto-sync (Growth plan)
AI-Powered Smart Replies
Ek click me context-aware, polite reply generate hota hai. AI review ka sentiment samajhta hai — positive review ko thank you, negative review ko empathetic apology + resolution.
- Sentiment-aware prompts
- Owner persona writing
- CDATA prompt injection defense
- 30-80 word optimized replies
Auto-Reply System
Positive reviews (4-5★) ka reply automatic ho jaata hai — 24/7, bina manual kaam ke. Negative reviews ka draft tayyar rehta hai, aap sirf approve karo.
- Auto-post for positive reviews
- Draft + notify for negative
- Configurable delay (5-30 min)
- WhatsApp notification on auto-reply
Hinglish & Multilingual
Hindi-English mix (Hinglish) me natural replies jo Indian customer ke saath connect kare. 4 tone presets: Friendly, Professional, Hinglish, Brief.
- 50%+ transliterated Hindi option
- 4 preset tones
- Custom brand tone (Growth)
- Natural WhatsApp-style language
Sentiment Analysis
Har review automatically positive, neutral, ya negative classify hota hai. Dashboard me sentiment breakdown chart dikhta hai — trends track karo.
- Auto-classification by rating + text
- Color-coded sentiment badges
- Monthly trend charts
- Negative review alerts
Instant Alerts
Naya review aate hi WhatsApp pe notification. Negative review ka instant alert — kabhi koi review miss nahi hoga.
- WhatsApp Business API integration
- Instant negative review alerts
- Daily summary digest
- Configurable notification hours
Bank-Grade Security
AES-256-GCM encryption for platform tokens. Strict tenant isolation — ek business dusre ka data dekh hi nahi sakta. Zero-trust architecture.
- AES-256-GCM token encryption
- IV + Auth Tag per token
- PostgreSQL Row-Level Security
- Prompt injection defense (CDATA)
Mobile-First PWA
Phone pe install karo — app jaisa experience. Offline caching, push notifications, full-screen mode. Koi Play Store ya App Store nahi chahiye.
- Progressive Web App
- Install on home screen
- Offline-capable
- Push notifications