AI Auto-Reply Configuration

Active

Configure karein ki AI bina manual kaam ke reviews ka reply kaise aur kab de.

Master Auto-Reply Switch

AI background cron automatically replies according to your configured rules.

Sentiment-Based Auto-Reply Rules

Positive Reviews (4★ aur 5★)Auto-Pilot Recommended

Customer ko thank you bolein, unke positive points mention karein, aur agle visit ke liye welcome karein.

Reply Delay:
(Delay se reply organic aur natural lagta hai, bot jaisa nahi)
Neutral Reviews (3★)Configurable

Average experience wale customers. Kya AI automatic reply kare ya pehle draft bana ke aapko notify kare?

Current: Draft saved → Owner approval required
Negative Reviews (1★ aur 2★)Safety Lock: Draft Only

Negative review ka reply kabhi bhi blindly auto-post nahi hota. AI turant ek empathetic apology draft tayyar karta hai aur aapke WhatsApp pe alert bhejta hai. Aap verify karke 1-tap pe approve karte hain.

Always Draft

Example: "Humein aapke experience ke liye khed hai. Kripya +91 98765 43210 pe call karein taaki hum matter resolve kar sakein."

Default AI Reply Tone

Yeh tone aapke auto-replies aur standard 1-click generation me use hogi.

Hinglish (Recommended)
🇮🇳 Most Natural

Warm Hindi-English mix jo Indian customers ke dil ko touch kare.

"Thank you Sharma ji! Aapka trust hamare liye bahut matter karta hai. Agli baar zaroor visit karein!"
Friendly English
Warm

Polite, upbeat, and hospitable English reply.

"Thank you so much for the 5-star review! We're so glad you had a great experience with our team."
Professional English
Formal

Respectful, clinical, ideal for doctors, dentists & corporate setups.

"Thank you for sharing your feedback. We are committed to maintaining the highest standard of care."
Brief / Short
1-2 Lines

Quick 20-word thank you or acknowledgment.

"Thank you for your visit and wonderful rating! Looking forward to serving you again."

CDATA Prompt Injection Defense

Reviewer text ko strictly sanitize aur XML CDATA block me wrap kiya jaata hai taaki koi malicious reviewer system prompt hijack na kar sake.